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Take Your Own Advice
It's easy to get caught up in the daily hustle and bustle of running a company. We often find ourselves focused on meeting deadlines, making sales, and ensuring that our employees are productive and motivated. In the midst of all this, it's easy to lose sight of the bigger picture.
One thing that I've learned over the years is that sometimes the spiel you give to others is something that you need to hear yourself. Purely anecdotal, but many people I know got sick over the recent holidays when there was no work. Less activity on your body should be restful. When you're working hard to keep your business running smoothly, it's easy to get caught up in what's going on and forget the rest.
As Mike Botkin put it in this thread, "While I may have been physically present. Most of the time, I wasn't mentally." Getting a deal done is a massive sacrifice in other areas of life, and so is running a business when you don't take care of yourself.
It feels hard to be involved with operations, finance, and management and miss a day due to being sick or a family event.
Part of driving a company and acting as a leader is taking care of yourself. Your employees have lives outside of work, and so should you. Take your own advice to your employees. Find a way to give yourself the time to do so. Hire and delegate. Choose to let things wait until tomorrow.
Taking a step back and really listening to the message you're trying to impart to your employees can be a powerful way to refocus your own efforts and stay true to your company's mission. The team at Chenmark talk about having a consistent message and how important that is. Whether you're talking about the importance of hard work, honesty, or customer service, these values should be reflected in your own actions as well.
So the next time you find yourself giving a pep talk to your employees, take a moment to listen to your own words. Chances are, you'll find some valuable insights that will help you stay on track and continue to grow your life and business.
Thanks to Everest Brady for his help, writing, and research in assembling this week’s newsletter.
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This Week on Think Like an Owner
Our guest on this episode is Sean Joy, CEO at Buccaneer Pirate and Southern Star Dolphin Cruise, a company owned by Chenmark in Destin, FL that provides seasonal boat tours. Sean was a part of Chenmark’s GVP, the Generalist Vice President program that provides a career track to becoming a CEO at a Chenmark company.
Individuals start by working on a couple of projects within the portfolio, then take a non-CEO operating role in a company, before moving to a CEO role. Sean’s background was in control workouts and restructuring, which we talk about to kick off the episode before he found a small business in Chenmark and inquired about their GVP program.
Over the course of the episode, we talk about Sean’s finance experience, what he pays close attention to given his restructuring experience, managing cash in a highly seasonal business, the wide array of services offered on a tour boat and how they interact, and the power of price increases. Enjoy!
This episode Q&A features Hood and Strong, partner Jerry Zhou answers, "What are some of the most common areas where a transaction will break as a result of a quality of earnings report? What will a quality of earnings report find that will most often break a deal?" Hood & Strong is a CPA firm with a long history of working with search funds and private equity firms on diligence, assurance, tax services, and more. To learn more about how Hood & Strong can help your search, acquisition, and beyond, please email one of their partners, Jerry Zhou, at [email protected].
This Week in SMB Twitter
A couple of people have asked me recently how we buy so many businesses.
We closed 20 last year and plan on closing on 9 this quarter and 40 this year.
Here are 🔟 thoughts on how we pull this off, which has principles that you can apply to buying your first business 🧵👇
— Thomas Ince (@thomasince)
9:52 PM • Jan 7, 2023
Newer iPhones have two SIM options.
Some have dual nano SIMS, some have eSIMs.
This allows you to get a second line and have two numbers in the same phone
Great for small business starting out when the owner does everything
Pros, cons, and how to do it 👇
— 🔨 Rodney Adams 🪚 (@rodrepairs)
3:53 PM • Jan 7, 2023
Want to de-risk your acquisition?
Consider making a seller note forgivable if:
• historical financial metrics are not achieved,
• seller transition is not carried out, and/or
• key customers are not retained— SMBAcquisitionAttorney (@SMB_Attorney)
9:15 PM • Jan 6, 2023
Not sure who needs to hear this, but:
Well-timed, double opt-in, and thoughtful intros with appropriate context are one of the most valuable things you can do.
Blind intros, especially without context, are one of the most value-destructive things you can do.
Never blind intro.
— Brent Beshore (@BrentBeshore)
4:47 PM • Jan 6, 2023
Gross margin is CRITICAL for your business.
Increasing it is not easy.
But it's possible.
And a tiny change in gross margin will have a huge impact across your business.
Try these 8 strategies to increase gross margins:
— Connor Abene (@ConnorAbene)
3:39 PM • Jan 4, 2023
You know, I don't hear enough of the "battle scars" here in SMB land.
I want to encourage us to talk about the bad stuff in operating businesses more.
Here is a short story to kick it off...
🚨Spoiler - I f@cked up with an employee
🧵
— Jacob Williamson (@jacubwilliamson)
6:01 PM • Jan 1, 2023
I used to set ⬇️ top-down goals, and that was wrong. Now I try to make goals bottom-up ⬆️
With bottom-up ⬆️ goals, you don't set goals, you set Activities🔥
Here are 2 examples of how you can use bottom-up ⬆️ goals to crush 2023🎉
🧵💡👇
— Thomas Ince (@thomasince)
1:35 PM • Jan 2, 2023
A super power you need to develop in SMB is how to focus on only those aspects that move the needle in a substantial way. It can be little items that collectively are impactful, but work on the stuff that matters
— Reg Zeller (@RegZeller)
9:58 PM • Dec 31, 2022
Think Like an Owner is sponsored by:
Ravix Group - Ravix Group is a fraction CFO, outsourced accounting, and HR consulting firm serving small and large businesses alike. Whether you or someone you know is getting started, searching to buy a business, or building out an organization, Ravix will help on the journey. To learn more about Ravix Group, head to their website and tell them Think Like An Owner sent you.
Hood & Strong, LLP – Hood & Strong is a CPA firm with a long history of working with search funds and private equity firms on diligence, assurance, tax services, and more. To learn more about how Hood & Strong can help your search, acquisition, and beyond, please email one of their partners Jerry Zhou at [email protected].
Oberle Risk Strategies– Oberle is the leading specialty insurance brokerage catering to search funds and the broader ETA community, providing complimentary due diligence assessments of the target company’s commercial insurance and Employee benefits programs. If you are under LOI, please reach out to learn more about how Oberle can help with insurance due diligence at oberle-risk.com. Or reach out to the CEO, August Felker, directly at [email protected].
Oakbourne Advisors – Oakbourne is an independent retirement plan consulting firm that helps small companies design and implement great retirement plans for their teams. Whether you already have a 401(k) in place or are looking to start one for your team, please reach out to learn more about how Oakbourne can set your people up for success in retirement at oakbourne.com/think.
Interested in sponsoring? Reply to this email and let’s chat.