Training to Do the First 80%
Why Do Things If Not to Remember Them?
Unlocking Long-Term Value for Investors and Operators
The Art of Balancing Profitability and Problem Solving
Communication as a Distraction
Learn from Peers and the Past
Creating documentation that stands the test of time can be a challenge
How Making Someone Accountable Improves Onboarding
Onboarding Is Continuous and Dynamic
How Getting Involved in Operations Can Change Business
Reinforcing Ideals to Customers and Employees